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Mandarin Oriental is a leading name in luxury hospitality which has deep roots we’ve explored all across Asia. It is still lesser known in the West, but their expansion has been steady. Mandarin Oriental Atlanta is an exciting expression of this recognizable hospitality, their motto ‘where the Far East meets the South’ rings true to life.
We approached the hotel in Buckhead, Atlanta’s hotspot for nightlife, some of the best luxury shopping and a relaxed ambiance. On arrival we experienced excellent service, all the parking is valet (which can be a little expensive if it is not already included in the rate), from the outside the building is impressive, but discrete. The lobby is beautiful, it seems more like a kind of a living room that has been decorated with great taste. Check-in is fast, efficient and friendly, we were offered a hot face towel and Chinese tea. We were upgraded to a better room and just seconds later we were on our way to a good rest. One of the feelings is that one is more at home than in a huge hotel. It is hard to actually see anyone else, even when we knew this was a busy day.
The room was generous in space, even when it is not as big as rooms in other properties in Asia. Colors are calm, the bed is fantastic, the linens are 400 thread count, I really think they can use a higher count to make it better. Bathrooms are nice, very spacious with a wonderful soaking bathtub, and amenities by Shanghai Tang. The view from the room was excellent, we were able to see most of Buckhead and a little of the Downtown. It was nice to see how good and fast room service is in this hotel, we asked couple times for things and it did not take more than two minutes and someone was at the door with what we requested. All the personnel are quite friendly and ready to help.
Even when we arrived late, we were still able to use the fitness and wellbeing facilities. There is a lap indoor pool, and a separated changing room for men and women where one can enjoy a relaxation area, jacuzzi, steam bath and sauna. Some snacks and drinks are always available on a complimentary basis. This area is open from 5:30 am to 9:30 pm, 7 days a week, we did not experience the Spa treatments, but we heard they are very good keeping in line with Mandarin Oriental tradition.
Our package included breakfast in the restaurant on the first floor, this is another very stylish venue, we were able to choose between a fixed American breakfast option or to use our credit, we went for the second call and it was fantastic. The hotel has a very nice English garden in the back, this is another superb place to relax.